Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare fit before purchasing.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.